FAQ's

Welcome to our FAQ page! Got questions? We've got answers! Dive into our frequently asked questions to find all the info you need about our products and services. From product info to shipping, we've got you covered. Think of this page as your go-to resource for everything you want to know about us. So, go ahead, explore, and feel free to reach out if you can't find what you're looking for. Let's get those questions answered!

FAQ - Are assembly instructions provided?

Absolutely! We strive to ensure a smooth setup process for our items by providing comprehensive instructions whenever necessary. Additionally, if you require further assistance, don't hesitate to contact ABODE for additional support. We're dedicated to ensuring that you have all the help you need to make the setup process as seamless as possible.

FAQ - Are there any health concerns I should be aware of before using these Sauna or Ice Bath?

Before using Saunas or Ice Baths, it's important to consider potential health concerns, especially if you have pre-existing medical conditions. While these therapies offer numerous health benefits for many people, they may not be suitable for everyone. Always consult your GP regarding any concerns using the product. Head over to our comprehensive blog post on this subject for a better understanding.

FAQ - Are there any special maintenance requirements?

Certainly! Specific requirements may vary depending on the product, and all relevant information will be provided along with the products. However, if you have any specific questions that haven't been answered, please feel free to reach out to us at ABODE. We're here to ensure that you have all the information and support you need to make the most out of your purchase. Don't hesitate to contact us, and we'll be more than happy to assist you further.

FAQ - Are your products certified for safety standards?

Absolutely! Our products are certified by relevant regulatory bodies to uphold stringent standards, providing you with peace of mind regarding their quality and safety.

FAQ - Are your products environmentally friendly?

At ABODE, we recognize the importance of environmental responsibility. We strive to minimize our environmental impact by reducing waste and unnecessary carbon emissions, aligning with our customers' concerns about environmental sustainability.

FAQ - Can I customize my sauna or ice bath order?

Certainly! If you have any questions about our products or if you need assistance with customization options, please don't hesitate to reach out to us. You can contact us by phone or email:

Phone: 0330504341

Email: info@abodewellness.co.uk

We are more than happy to help address any inquiries you may have and can also liaise with our suppliers on your behalf to ensure that your customization needs are met. Feel free to get in touch, and we'll be glad to assist you further.

FAQ - Can I hire a third-party service for assembly?

Certainly! If you prefer, you are welcome to request the services of a third party for installation or assembly. In the future, we aim to provide a comprehensive list of trusted companies that can fulfill this role, ensuring that you have access to reliable assistance for your needs

FAQ - Can I pay in installments?

We are collaborating with payment providers to introduce installment payment options and interest-free loans for all our products. This initiative aims to enhance affordability and flexibility for our valued customers

FAQ - Can I speak with a representative over the phone?

Of course, if your call goes unanswered leave your details with us and we will get back to you as soon as possible. Call us on 03330504341

      FAQ - Can I track my Order

      At ABODE, we recognize that the shipping process can often be a source of concern for our customers. That's why our dedicated team takes meticulous care in tracking your item from the warehouse to its final delivery destination, ensuring transparency and peace of mind throughout the entire process. By entrusting us with your contact number and email address, you enable us to provide seamless coordination and timely updates, allowing you to effortlessly monitor your product's journey. It's our unwavering commitment to provide you with a hassle-free experience, ensuring that your order arrives promptly and with the utmost attention to detail. Please note that specific details regarding the shipping process may vary depending on the product you select.

      FAQ - Can I use the sauna or ice bath if I have certain medical conditions?

      Before using saunas or ice baths, it's important to consider potential health concerns, especially if you have pre-existing medical conditions. While these therapies offer numerous health benefits for many people, they may not be suitable for everyone. Always consult your GP regarding any concerns using the product. Head over to our comprehensive blog post on this subject for a better understanding.

      FAQ - Can I use the sauna or ice bath if I have certain medical conditions?

      Before using saunas or ice baths, it's important to consider potential health concerns, especially if you have pre-existing medical conditions. While these therapies offer numerous health benefits for many people, they may not be suitable for everyone. Always consult your GP regarding any concerns using the product. Head over to our comprehensive blog post on this subject for a better understanding.

      FAQ - Do you accept cryptocurrency payments?

      While we don't currently accept cryptocurrency payments online, we are exploring the possibility of incorporating this payment method in the future. We're constantly evaluating new payment technologies to enhance our services and provide greater convenience to our customers. Thank you for your interest, and please stay tuned for updates on any developments regarding cryptocurrency payments.

       

       

      FAQ - Do you have a live chat option for immediate assistance?

      Do you have a live chat option for immediate assistance? Yes! For Live Chat Visit our website and engage with our live chat feature to chat with a customer support representative in real-time. We're here to help you navigate any questions or issues you may have.

          FAQ - Do you offer free shipping?

          For orders exceeding £500, complimentary shipping is standard. Orders under £500 may incur shipping fees based on product specifics. Our commitment is to maintain competitive prices, ensuring exceptional value for our esteemed customers.

          FAQ - Do you offer installation services?

          At the moment, we're unable to offer installation and assembly services due to the nature of our business. However, we understand the importance of providing reliable assistance. Therefore, we're diligently compiling a list of reputable companies that can offer these services to give you peace of mind. Rest assured, we're committed to ensuring a positive experience for our customers and will continue to explore options to meet your needs effectively.

          FAQ - How can I contact customer support if I have questions or issues?

          If you have any questions or encounter any issues, our customer support team is here to assist you. You can reach us through the following channels:

          1. Email: Feel free to send us an email at info@abodwellness.co.uk. Our team will respond to your inquiries as promptly as possible.
          2. Phone: You can also contact us via phone at 03330504341. Our customer support representatives are available during [operating hours] to address your concerns and provide assistance.
          3. Live Chat: Visit our website and engage with our live chat feature to chat with a customer support representative in real-time. We're here to help you navigate any questions or issues you may have.
          4. Our dedicated customer support team is committed to providing you with the assistance you need to ensure a positive experience with our products and services. Don't hesitate to reach out to us—we're here to help!

          FAQ - Do you offer installation services?

          At the moment, we're unable to offer installation and assembly services due to the nature of our business. However, we understand the importance of providing reliable assistance. Therefore, we're diligently compiling a list of reputable companies that can offer these services to give you peace of mind. Rest assured, we're committed to ensuring a positive experience for our customers and will continue to explore options to meet your needs effectively.

          FAQ - How can I contact customer support if I have questions or issues?

          If you have any questions or encounter any issues, our customer support team is here to assist you. You can reach us through the following channels:

          1. Email: Feel free to send us an email at info@abodwellness.co.uk. Our team will respond to your inquiries as promptly as possible.
          2. Phone: You can also contact us via phone at 03330504341. Our customer support representatives are available during [operating hours] to address your concerns and provide assistance.
          3. Live Chat: Visit our website and engage with our live chat feature to chat with a customer support representative in real-time. We're here to help you navigate any questions or issues you may have.
          4. Our dedicated customer support team is committed to providing you with the assistance you need to ensure a positive experience with our products and services. Don't hesitate to reach out to us—we're here to help!

          FAQ - Can I track my Order

          At ABODE, we recognize that the shipping process can often be a source of concern for our customers. That's why our dedicated team takes meticulous care in tracking your item from the warehouse to its final delivery destination, ensuring transparency and peace of mind throughout the entire process. By entrusting us with your contact number and email address, you enable us to provide seamless coordination and timely updates, allowing you to effortlessly monitor your product's journey. It's our unwavering commitment to provide you with a hassle-free experience, ensuring that your order arrives promptly and with the utmost attention to detail. Please note that specific details regarding the shipping process may vary depending on the product you select.

          FAQ - How do I initiate a return for a Sauna or Ice bath?

          To start a return, you can contact us at info@abodewellness.co.uk. Please note that returns will need to be sent to the relevant address depending on the suppliers requirements.

          FAQ - What materials are your Saunas and Ice baths made from?

           

          At ABODE, we understand that product specifications can vary between brands and products. If our product descriptions don't address your questions, don't worry. We're here to help! We'll reach out to our suppliers directly to get you the specific details you need and update our information for future purchases.

          FAQ - What shipping carriers do you use?

          At ABODE, shipping terms vary based on what you purchase and where it's from. We team up with trusted shipping companies, making it easy for us to track your order. This ensures your items get to you smoothly, promising satisfaction for you and us.

          FAQ - How long does shipping take for products?

          As soon as the payment is verified the process for shipping begins. This process will take between 2-5 days depending on the specific processes of the carrier. This process varies depending on the chosen product which is taken care of by ABODE. At ABODE we will be able to track your item from the warehouse to delivery.